Romania: Romania’s BCR records 20% growth in phone banking, expects further (...)

March 18, 2013

Romania’s BCR records 20% growth in phone banking, expects further increase in 2013
Mar 18, 2013

Romania’s BCR records 20% growth in phone banking, expects further increase in 2013.
Romanian lender Banca Comercială Romana (BCR) recorded over 1.3 million operations in the Contact Center via telephone and e-mail, up 25 percent compared to the previous year. BCR expects the number of operations to continue the upward trend in 2013, mainly because “during the first two months, (...)
[Read the article in Romania Business Insider]

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