EY Study: Providers risk being left behind as energy becomes a personal priority for consumers
Dec 8, 2022
EY Study: Providers risk being left behind as energy becomes a personal priority for consumers.
The passive energy consumer is no more – 71% of consumers are more interested in reducing energy costs and consumption compared to a year ago Confidence in energy providers shaken – only 40% of consumers are confident they will create value Transforming customer experience is now imperative for (...)
[Read the article in Nine O`Clock]